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RECYCLED DENIMReturns and exchanges
Changes
If you need to make an exchange, please write to us at: shop@infinitdenim.com. Tell us the new size or model. Send the garment in the bag in which you received it and as you received it to the address indicated. We will send you the new size when the garment arrives.
Returns
If you need to make a return, please write to us at shop@infinitdenim.com.
Send the garment in the bag in which you received it and with the labels as you received it. We will reimburse you when the garment reaches us.
To be taken into account
Do not wear the garment before exchanging or returning it. Exchange or return your order up to 15 days after your purchase.
Return and exchange policy
To proceed with the return of an item purchased in the online store, you must:
- Request the return by mail to shop@infinitdenim.com within a period not exceeding 15 working days from the date of receipt of the product, and let us know the reason for the return.
- Items must be returned in their original condition, together with any related accessories, and must not be washed or damaged and with all original brand labels.
- Send the article to the following address: Infinit Denim, Calle Bruc 5, 08010 Barcelona.
Do I have to pay anything for my return?
To make the return, once you write to us at shop@infinitdenim.com we advise you to contact an express courier agency or post office and send us the product. You will be responsible for the cost of returning the product.
How and when will I receive my refund?
Once the return has been approved and we have checked that the item is in perfect condition and with the labels, you will receive a confirmation email indicating the amount that will be credited to your bank account.
